Privacy / disclaimer

EPPA, located at Prinses Margrietplantsoen 93 2595 BR Den Haag, is responsible for the processing of personal data as set out in this privacy statement.


Contact details:

Prinses Margrietplantsoen 93

2595 BR The Hague



Personal data that we process

EPPA processes your personal data as you use our services and/or because you provide your data us yourself.  Below you will find an overview of the personal data we process:


– First and last name

– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.


Special and/or sensitive personal data that we process

Our website and/or service has no intention of collecting data about website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at and we will delete this information.


For what purpose and on the basis of which basis do we process personal data?

EPPA processes your personal data for the following purposes:

– Sending you our newsletter and/or advertising folder

– To be able to call you or send you an e-mail if this is necessary in order to carry out our services

– To inform you about changes to our services and products

Automated decision making


Based on automated processing, EPPA does not make any decisions about matters that could (significantly) affect people. These decisions are made by computer programs or systems, without a human being (for example an EPPA employee) being involved.


How long we save personal details

EPPA does not retain your personal data any longer than is strictly necessary to realize the purposes for which your data is collected. Personal data will be retained until it no longer serves its purpose and for a maximum period of one year.


Sharing personal data with third parties

EPPA only provides personal information to third parties only when this is necessary for the execution of our agreement with you or to meet a legal obligation.


Cookies, or similar techniques, that we use

EPPA only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and for your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also enable us to improve our website. You can unsubscribe from cookies by configuring your internet browser. In addition, you can delete all information previously stored using your browser settings.


Reviewing, modifying or deleting data

You have the right to inspect, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by EPPA and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or to object to the processing of your personal data to To make sure that the request for inspection was made by you, we ask you to send a copy of your proof of identity along with the request. In this copy, please make sure that your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) are blacked out. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. EPPA would also like to point out to you that you have the possibility to file a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens. You can do so via the following link:


How we secure personal data

EPPA takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via